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FAQ

EMV

EMV is a technical standard for smart payment cards and for payment terminals and automated teller machines that can accept them. EMV (Europay, MasterCard and Visa) cards are smart cards (also called chip cards or IC cards) which store their data on integrated circuits rather than magnetic stripes, although many EMV cards also have stripes for backward compatibility. They can be contact cards that must be physically inserted (or "dipped") into a reader, or contactless cards that can be read over a short distance using radio-frequency identification (RFID) technology. Payment cards that comply with the EMV standard are often called chip-and-PIN or chip-and-signature cards, depending on the exact authentication methods required to use them.

FORCE SALE

Force Sale is used only when you have a 6 digit alpha/numeric ‘Valid Authorization’ you have obtained directly from ‘Voice Auth Center’ of the card processing company or your POA device. At any circumstances do not allow customer to operate your POS device.

MANUAL SALE 

It’s possible to complete a manual sale if you have a card number and expiration date, however you should have the CVV code, Address and ZIP code with respond code ‘Y’ or ‘X’ for the possible cardholder dispute or fraudulent activity.

VOID or REFUND 

Please use ‘Void’ function to cancel the transaction if you hadn’t settled the batch. ‘Refund’ is to be used to credit back to the customer if the batch has been already settled. Please make sure the ‘Refund’ to be issued to the same credit card which the original sale was made.

FRAUD CARD

Credit card fraud is a wide-ranging term for theft and fraud committed using or involving a payment card, such as acredit card or debit card, as a fraudulent source of funds in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. Credit card fraud is also an adjunct to identity theft. According to the United States Federal Trade Commission, while identity theft had been holding steady for the last few years, it saw a 21 percent increase in 2008. However, credit card fraud, that crime which most people associate with ID theft, decreased as a percentage of all ID theft complaints for the sixth year in a row

PCI 

The Payment Card Industry Data Security Standard (PCI DSS) applies to companies of any size that accept credit card payments. If your company intends to accept card payment, and store, process and transmit cardholder data, you need to host your data securely with a PCI compliant hosting provider.

1099K FORM 

Payment Card and Third Party Network Transactions was introduced to report income received from electronic payments, such as credit cards, debit cards, Google Checkout, PayPal and other payers. The IRS is establishing a compliance program using the data they collect with this form

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Prime Payment Services

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